Legal

Last updated: 6 July 2026

Wairua Services, Keurenplein 41, Box D5155, 1069 CD Amsterdam, The Netherlands, Chamber of Commerce (KvK) number 75481294, VAT number NL002471912B09, email: contact@wairua-services.com, operates this website and provides digital content, spiritual guidance and symbolic services, and selected physical products by post. The address above accepts letters only; it is not a shop, visitor address or parcel-return address. Contact is handled mainly by email.

These terms apply to all orders and services made through this website, email, or other written communication. Our offers are non-binding until we confirm your order, provide the digital content, begin the agreed service, or dispatch physical goods. Prices, payment methods, VAT and delivery costs are shown before checkout. Payment is due in advance unless agreed otherwise. VAT and any import duties or local charges are applied as required by law; customers outside the EU may be responsible for import charges.

Digital content is supplied after payment by download link, email, or another agreed method. Physical products are sent to the delivery address provided by the customer. Delivery dates are estimates unless specifically agreed otherwise.

Our spiritual content, prayers, rituals, symbolic work and guidance are offered for personal, spiritual and entertainment purposes only. They are based on subjective beliefs and are not scientifically proven. We do not guarantee results, outcomes or success. Our services do not replace medical, psychological, legal or financial advice, and all personal decisions remain the customer’s responsibility.

EU consumers normally have a legal right to cancel an online purchase within 14 days without giving a reason. For goods, this period starts when the goods are received; for services, it starts when the contract is made. To cancel, contact us clearly by email at contact@wairua-services.com or use the cancellation option on our website. Goods must be returned within 14 days after cancellation. Customers pay the direct return cost unless stated otherwise. We refund eligible payments, including standard delivery costs, within 14 days after receiving the cancellation notice; we may wait until the goods or proof of return are received. The parcel return address will be provided with the cancellation confirmation upon request.

The cancellation right may not apply where the law provides an exception, including clearly personalised goods, made-to-order goods, opened sealed hygiene goods, or perishable goods. For services requested to begin during the cancellation period, customers may have to pay for the part already performed. For paid services, the cancellation right ends only after full performance with the customer’s prior express consent and acknowledgement. For digital content not supplied on a physical medium, the cancellation right ends only after the customer expressly requests immediate supply, acknowledges loss of the right, and receives confirmation of this agreement.

All website and purchased content is protected by copyright. Customers receive a personal, non-transferable, non-commercial right to use purchased content. It may not be shared with third parties, or copied, published, resold or used commercially without prior written permission.

We process personal data such as contact details, order and payment information, correspondence, delivery details and necessary website data to answer enquiries, process orders, provide services, meet accounting and legal obligations, maintain security and prevent misuse. Processing is based, where applicable, on contract performance, legal obligations, legitimate interests or consent. Data is shared only where necessary with providers of hosting, payments, delivery, accounting, communication and technical support. We keep data only as long as necessary or legally required.

You may request access, correction, deletion, restriction, portability, or object to certain processing. You may withdraw consent at any time for future processing. Contact contact@wairua-services.com. You may also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Non-essential cookies are used only with consent where required.

Nothing in these terms limits rights that cannot legally be excluded. To the extent allowed by law, Wairua Services is not liable for indirect loss, loss of profit, data loss or non-material loss. Dutch law applies, while mandatory consumer protection rules in the customer’s country of residence remain applicable. Where legally permitted, disputes are submitted to the courts of Amsterdam, The Netherlands. If any part of these terms is invalid, the remaining terms remain effective.